About-Us

Learn about ETCO, our history, our dedication to quality and what's driving us for the future.

The Four Absolutes – Philip B. Crosby

  • Conformance to Requirements
  • The System of Quality is Prevention
  • Zero Defects
  • PONC
ETCO Incorporated was founded in 1947 as Electric Terminal Corporation. The original company produced wall plug blades in strip form for attachment by the customer on a patented air operated machine. ETCO still produces wall plug blades, although the production speeds have increased from 175 parts per minute to as fast as 3,000 parts per minute.

As the years went on the company expanded the product line into thousands of different products, both catalog and custom designed products tooled for our customer’s individual needs.

When working with our customers we focus on:

  • Adhering to requirements and providing reliable quotes
  • Ensuring our work is of the highest quality standards
  • Matching and working on the best price for our customers
  • Providing exhaustive information every step of the way
  • Fanatical customer service and support before during and after all processes


David Dunn Chairman of ETCO


John Macaluso President of ETCO

Our proprietary products now represent approximately half our sales. Later the company was divided into several divisions representing distinct product areas. The reason for the divisional structure was to allow the divisions to act as responsively to customer needs as would a smaller manufacturer with the resources of a larger manufacturer. This formula has worked well and it is still the management’s philosophy.

Dedicated to our Customers

At ETCO we believe that old values and customer service should still be the rule. The mergers of today seem to have created companies that operate as if their needs supersede those of the customers.

On Time Delivery and Support

At ETCO we won’t take an order unless we can guarantee on time delivery and exact conformance to your requirements. At ETCO all managers, (including myself) are accessible and will call you back.

The founders of ETCO had very basic values based on integrity. Today we still live by those values. David Dunn

At ETCO no one will put you into voicemail unless you request it. At ETCO you will not be put on hold for more than 15 seconds without our checking back with you.

The founders of ETCO had very basic values based on integrity. Today we still live by those values. Please feel free to call us if you have a question; I promise you a human will answer.