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  • Payment Terms:
Net (30) unless otherwise specified. (i.e., International customers such as Asia & Ireland are payment in advance via wire transfer).
 
  • Payment Discount:
Discount: 1/2 of 1% on invoices dated 1st to 15th if paid by the 25th of same month and invoices dated from 16th to 31st if paid by the 10th of the following month.
 
  • First Time Order:
First orders ship COD, unless otherwise specified.
 
  • Return Policy:
Return Authorization (RA) required.
Returns may be subject to a restocking charge.
 
  • FOB
Warwick, RI (Cord Products Division)
Warwick, RI (Engineered Products Division)
Bradenton, FL (Automotive Products Division)
 
  • Normal Ship Routing:
BW (BEST WAY), unless otherwise specified
 
  • Quality Management System:
ISO/TS 16949: 2000
 
Answers to frequently asked technical questions.